- All returns must be made within 21 days of receipt of your order.
- Refunds will be processed in $AUD.
- You can return your item(s) purchased online to us by post.
- We request you include your original receipt/invoice with your parcel.
- All items purchased online must be returned unused, unworn and unwashed with original packaging.
- Refunds will be credited against your original method of purchase.
- Shipping charges will NOT be refunded.
Terms & conditions
These are the terms and conditions that apply when you use our website (www.thelifeofa.com)
Your use of our website is regulated by these terms and conditions. By using and continuing to use our website you signify your consent and agreement to these terms and conditions.
As we may amend the terms and conditions from time to time, please ensure you review the terms and conditions regularly as you will be deemed to have accepted an amendment if you use the website after the amendment has been posted.
If you have any questions about any of our terms and conditions, please feel free to contact at firstname.lastname@example.org.
RETURN ITEM(S) BY POST WITHIN AUSTRALIA
Please note that postage will have to be paid by you.
Here are step-by-step instructions to follow when sending an item back to us by post within Australia:
- Package your item(s) into the original parcel packaging or suitable new packaging. Ensure you include your order invoice (original or copy).
- Complete the Returns Form that you would have received in the parcel with your order or leave a note with changes needed.
- Send to the following address:
PO BOX 407
MIRANDA NSW 1490
International Orders must be returned by post to our PO BOX. Please note that shipping charges will have to be paid by you.
- Complete the returns form included with your order or leave a note with changes needed.
- Pack your items into the original packaging (or suitable new packaging) and ensure you include the original invoice and the completed returns form.
- Post the parcel back to the following address:
PO BOX 407
MIRANDA NSW 1409
Once we have received your item(s) we will notify you by email when it has been processed. Please allow 2-4 weeks from the confirmation date for your account to be credited. Refunds will be processed in $AUD.